All orders placed with Phantom Peptides are processed and prepared for shipment within 24–48 hours after cleared payment. Orders are packed and shipped Monday through Friday, excluding U.S. federal holidays.
Orders placed after 12:00 PM EST may be processed on the following business day.
Standard Shipping:
A flat-rate shipping fee of $11.99 applies to most domestic shipments, provided orders meet standard USPS Priority Mail package requirements.
Free Shipping:
Orders totaling $300 or more qualify for free shipping within the United States.
Tracking Information:
All shipments include handling, shipping, and tracking information. Tracking details will be provided once your order has been processed and shipped.
Estimated delivery times may vary depending on destination, carrier operations, weather conditions, and other factors outside of Phantom Peptides’ control.
While most shipments arrive within the expected delivery window, occasional carrier delays may occur. Phantom Peptides is not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control.
At Phantom Peptides, we respect customer privacy. Orders are shipped using standard, discreet packaging with no indication of package contents displayed on the exterior label.
Please carefully review your shipping information before completing checkout.
If an incorrect shipping address was entered, contact us as soon as possible at:
Please include your order number and the corrected shipping address.
Address changes can only be accommodated before an order has shipped. Once a package has been transferred to the carrier, Phantom Peptides cannot modify, redirect, or guarantee delivery to a different address.
If your tracking information indicates that your package has been delivered but you have not received it:
If the package remains unresolved, please contact us at:
We will assist in reviewing the shipment details and may work with the carrier to initiate a package investigation or claim.
Carrier investigations and claim resolutions may require additional processing time depending on the shipping provider.
All Phantom Peptides orders are processed and shipped from our United States-based facility.
Research Use Notice:
All products offered by Phantom Peptides are intended strictly for laboratory and scientific research purposes only. Products are not intended for human consumption, medical use, or diagnostic applications.